Privacy policy

1) Information about the collection of personal data and contact details of the person responsible

1.1We are pleased that you visit our website and thank you for your interest. In the following we will inform you about dealing with your personal data when using our website. Personal data is all data with which you can be personally identified.

1.2The responsible person for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Claudia Pollack, Claudia Pollack High Vibe Art, Bellingrathstr. 6, 01279 Dresden, Germany, Tel.: 01746471236, email: hello@claudiapollack.com. The person responsible for processing personal data is the natural or legal person who decides alone or together with others about the purposes and means of processing personal data.

1.3This website uses an SSL and TLS encryption. You can see an encrypted connection to the string "https: //" and the castle symbol in your browser line.

2) Data acquisition when visiting our website

When it comes to the mere informative use of our website, i.e. if you do not register or otherwise convey information, we only collect data that your browser transmits to our server (so-called "server log files"). When you call up our website, we will collect the following data that is technically necessary for us to display the website:

• Our website visited
• Date and time at the time of access
• Quantity of the data sent in byte
• Source/reference from which they came to the page
• Browser used
• Operating system used
• Used IP address (possibly: in anonymized form)

The processing takes place in accordance with Art. 6 Para. 1 lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. There is no transfer or other use of the data. However, we reserve the right to check the server log files retrospectively, should indicate specific indications of illegal use.

3) Cookies

In order to make the visit of our website attractive and to enable the use of certain functions, we use cookies, i.e. small text files that are stored on your device. In some cases, these cookies are automatically deleted after closing the browser (so-called "session cookies"), some of these cookies remain longer on their device and enable the storage of side settings (so-called "persistent cookies"). In the latter case, you can find the memory duration of the overview of the cookie settings of your web browser.
If personal data is also processed by individual cookies used by us, the processing is carried out in accordance with Art. 6 Para. 1 Lit.B GDPR either for the implementation of the contract, in accordance with Art. 6 Para. 1 lit. a GDPR in the event of consent or According to Art. 6 Para. 1 Lit. f GDPR to maintain our legitimate interests in the best possible functionality of the website and a customer -friendly and effective design of the page visit.
You can set your browser so that you are informed about the setting of cookies and decide individually about their acceptance or can rule out the acceptance of cookies for certain cases or in general.
Please note that the functionality of our website may be restricted if you are not accepted.

4) Contact

As part of contact with us (e.g. via contact form or email)-only for the purpose of processing and answering your request and only to the extent required-personal data are processed. The legal basis for the processing of this data is our legitimate interest in answering your concern in accordance with Art. 6 Para. 1 lit. f GDPR. If your contact is aimed at a contract, the additional legal basis for the processing is Art. 6 Para. 1 lit. b GDPR. Your data will be deleted when it can be seen from the circumstances that the affected fact is finally clarified and if there are no statutory retention obligations.

5) Comment function

As part of the comment function on this website, your comment also saves information at the time of creating the comment and the commentary name you chose and published on this website. Furthermore, your IP address will be saved for security reasons in order to enable an assignment to the author in the event of illegal comments. Your email address will be saved with you if you have a third party to contact you as illegal.

6) Use of customer data for direct marketing

- Mailerlite
Our e-mail newsletter is dispatched via the technical service provider Mailerlite (UAB “Mailerlite”, J. Basanavi & Ccaron; Iaus 15, LT-03108 Vilnius, Lithuania), to which we will pass on your data provided for the newsletter registration. This transfer takes place in accordance with Art. 6 Para. 1 lit. f GDPR and serves our legitimate interest in the use of an advertising -effective, safe and user -friendly newsletter system. The data you entered for the purpose of the newsletter (e.g. email address) will be stored on the Mailerlite servers in the EU.
Mailerlite uses this information for shipping and statistical evaluation of the newsletters on our behalf. For the evaluation, the sent e-mails include so-called web biacons or trackings pixels that represent one-pixel image files stored on our website. This means that it can be determined whether a newsletter message opened and which links may have been clicked. Technical information is also recorded (e.g. time of access, IP address, browser type and operating system). The data is collected exclusively pseudonymized and are not linked to your other personal data, direct personal relationship is excluded. This data serves exclusively to analyze newsletter campaigns. The results of these analyzes can be used to better adapt future newsletter to the interests of the recipients. If you would like to object to data analysis for statistical evaluation purposes, you must unsubscribe from the newsletter.
Furthermore, Mailerlite can use this data in accordance with Art. 6 Para. 1 Lit. f GDPR itself on the basis of its own legitimate interest in the needs -based design and the optimization of the service as well as for market research purposes, for example to determine which countries the recipients come from. However, Mailerlite does not use the data of our newsletter recipients to write them down or pass them on to third parties.
We have concluded an order processing contract with Mailerlite with which we oblige Mailerlite to protect our customers' data and not pass them on to third parties.
You can view the data protection regulations of Mailerlite here: https://www.mailerlite.com/legal/Privacy policy

7) Data processing for order processing

7.1Insofar as the contractual processing is required for delivery and payment purposes, the personal data we collect will be passed on to the commissioned transport company and the commissioned credit institution in accordance with Art. 6 Para. 1 Lit. B GDPR.

If we have to be updated for goods for goods with digital elements or for digital products on the basis of a corresponding contract, we process the contact details you transmit when you order (name, address, email address) in order to be within the framework of our statutory information obligations in accordance with Art. 6 ABS . 1 lit. c GDPR on a suitable communication path (e.g. postal or by email) about upcoming updates in the legally provided period. Your contact details will be used strictly for communications about updates owed by us and for this purpose by us only processed to the extent that this is necessary for the respective information.

To handle your order, we also work with the subsequent service provider (s), who support us in whole or in part in the implementation. Certain personal data is transmitted to these service providers in accordance with the following information.

7.2To fulfill our contractual obligations towards our customers, we work with external shipping partners. We give your name as well as your delivery address and, as far as the delivery requires, your telephone number, only for the purpose of the goods delivery Art. 6 Para. 1 lit. b GDPR to a shipping partner selected by us.

7.3Use of payment service providers (payment services)

- Apple Pay
If you decide on the payment method "Apple Pay" of the Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland, the payment processing is carried out via the "Apple Pay" function of your end device operated with iOS, Watchos or MacOS by loading a payment card stored on "Apple Pay". Apple Pay uses safety functions that are integrated into the hardware and software of your device to protect your transactions. For the release of a payment, the entry of a codes previously specified by it and the verification using the "Face ID" or "Touch ID"- function of your device is required.
For the purpose of the payment processing, your information given as part of the ordering process and the information about your order is passed on to Apple in encrypted form. Apple then again encrypted this data with a developer -specific key before the data to carry out the payment to the payment service provider of the payment card stored in Apple Pay is transmitted. The encryption ensures that only the website through which the purchase was made can access the payment data. After the payment has been made, Apple sends your device account number and a transaction -specific, dynamic security code to the output website to confirm the payment success.
If personal data is processed in the transmission described, the processing is carried out exclusively for the purpose of payment processing in accordance with Art. 6 Para. 1 lit. b GDPR.
Apple keeps anonymized transaction data, including the approximate purchase amount, the approximate date and the approximate time as well as the information as to whether the transaction has been successfully completed. Anonymization fully excludes a personal reference. Apple uses the anonymized data to improve "Apple Pay" and other Apple products and services.
When you use Apple Pay on your iPhone or Apple Watch to complete a purchase made through Safari on your Mac, the Mac and the authorization device communicate through an encrypted channel on the Apple servers. Apple does not process or store any of this information in a format that can be used to identify your person. You can disable the ability to use Apple Pay on your Mac in the settings of your iPhone. Go to "Wallet & Apple Pay", and disable "Allow payments on Mac".
https://support.apple.com/en-en/HT203027
PAYONE
If you choose a payment method from the payment service provider PAYONE, the payment will be processed by the payment service provider PAYONE GmbH, Lyoner Straße 9, 60528 Frankfurt /Main, to whom we will pass on your information provided during the ordering process together with the information about your order in accordance with Art. 6 para. 1 lit. b GDPR. Your data will only be passed on for the purpose of payment processing with the payment service provider PAYONE and only to the extent that it is necessary for this.
- EPS transfer
https://eservice.psa.at/en/datenschutzerklaerung.html
- Google Pay
If you choose the "Google Pay" payment method of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), the payment is processed via the "Google Pay" application of your mobile device operated with at least Android 4.4 ("KitKat") and having an NFC function by charging a payment card stored with Google Pay or a payment system verified there (e.g. PayPal). For the release of a payment via Google In the amount of more than 25,- €, the prior unlocking of your mobile device is required by the verification measure set up in each case (such as face recognition, password, fingerprint or pattern).
For the purpose of payment processing, your information provided during the ordering process will be passed on to Google along with the information about your order. Google then transmits your payment information stored in Google Pay in the form of a one-time transaction number to the source website, with which a payment is verified. This transaction number does not contain any information about the real payment data of your stored on Google Pay Means of payment, but is created and transmitted as a one-time valid numeric token. For all transactions via Google Pay, Google only acts as an intermediary to process the payment process. The transaction is carried out exclusively in the relationship between the user and the source website by debiting the payment method stored on Google Pay.
If personal data is processed in the described transmissions, the processing is carried out exclusively for the purpose of payment processing in accordance with Art. 6 para. 1 lit. b GDPR.
Google reserves the right to collect, store and evaluate certain process-specific information for each transaction made via Google Pay. This includes the date, time and amount of the transaction, dealer location and description, a description of the purchased goods or services provided by the dealer, photos that you attached to the transaction, the name and e-mail address of the seller and buyer or the sender and recipient, the used Payment method, your description of the reason for the transaction and, if applicable, the offer associated with the transaction.
According to Google, this processing is carried out exclusively in accordance with Art. 6 para.1 lit. f DSGVO on the basis of the legitimate interest in proper accounting, the verification of transaction data and the optimization and maintenance of the Google Pay service.
Google also reserves the right to combine the processed transaction data with other information that is collected and stored by Google when using other Google services.
The terms of use of Google Pay can be found here:
https://payments.google.com/payments/apis-secure/metro/0/get_legal_document?ldo=0&ldt=googlepaytos&ldl=en
Further information on data protection at Google Pay can be found at the following Internet address:
https://payments.google.com/payments/apis-secure/get_legal_document?ldo=0&ldt=privacy notice&ldl=en
- using giropay
https://www.giropay.de/legally/privacy
- iClear
When selecting the "iclear invoice" payment method, you will be asked to enter your personal data (first and last name, street, house number, zip code, city) during the order process. In order to safeguard our legitimate interest in determining the solvency of our customers, these data are processed by us in accordance with Art. 6 para. 1 lit. f DSGVO was forwarded to iclear GmbH, M2 17, 68161 Mannheim ("iclear") for the purpose of a credit check. iclear checks on the basis of your personal data as well as other data (such as shopping cart, invoice amount, order history, payment experience), whether the payment option you have selected can be granted with regard to payment and / or bad debt risks. In addition to iclear internal criteria in accordance with Art. 6 Para. 1 lit. f DSGVO, identity and credit information from the following credit agencies are also included:
- Domnowski Inkasso GmbH, Am Pulverschoppen 17, 59071 Hamm
https://www.iclear.de/?id=32
You can object to this processing of your data at any time by sending a message to the person responsible for data processing or to iclear. However, iclear may still be entitled to process your personal data if this is necessary for contractual payment processing.
- Klarna
https://www.klarna.com/en/, Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter "Klarna"). In order to facilitate the processing of the payment, your personal data (first and last name, street, house number, zip code, city, gender, e-mail address, telephone number and IP address) as well as data related to the order (e.g. invoice amount, article, delivery method) will be passed on to Klarna for the purpose of identity and credit check, provided that you are in accordance with Art. 6 para. 1 lit. a DSGVO in the context of have expressly consented to the ordering process. To which credit bureaus your data can be forwarded, you can see here:
https://cdn.klarna.com/1.0/shared/content/legal/term sheet/0/en_de/credit_rating_agencies
The credit information can contain probability values (so-called score values). As far as score values are included in the result of the credit check, they are based on a scientifically recognized mathematical-statistical procedure. Address data, among other things, but not exclusively, are included in the calculation of the score values. Klarna uses the information received on the statistical probability of default for a balanced decision about the establishment, implementation or termination of the contractual relationship.
You can revoke your consent at any time by sending a message to the person responsible for data processing or to Klarna. However, Klarna may still be entitled to process your personal data if this is necessary for contractual payment processing.
https://cdn.klarna.com/1.0/shared/content/legal/term sheet/0/en_de/privacy
https://cdn.klarna.com/1.0/shared/content/legal/term sheet/0/en_at/privacy
treat.
- Mollie
If you choose a payment method from the payment service provider Mollie, the payment will be processed by the payment service provider Mollie B.V., Keizersgracht 313, 1016 EE Amsterdam, the Netherlands, to whom we will pass on your information provided during the ordering process together with the information about your order (name, address, IBAN, BIC, invoice amount, currency and transaction number) in accordance with Art. 6 para. 1 lit. b GDPR. The transfer of your data takes place exclusively for the purpose of payment processing with the payment service provider Mollie and only insofar as it is necessary for this purpose.
- Paypal
When paying via PayPal, credit card via PayPal, direct debit via PayPal or – if offered - "purchase on account" or "installment payment" via PayPal, we pass on your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"), as part of the payment processing. The transfer takes place in accordance with Art. 6 Para. 1 lit. b DSGVO and only insofar as this is necessary for payment processing.
https://www.paypal.com/en/webapps/mpp/amongst others/privacy-full
You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for contractual payment processing.
- Paypal Checkout
This website uses PayPal Checkout, an online payment system from PayPal, which is made up of PayPal's own payment methods and local payment methods from third-party providers.
If you pay via PayPal, credit card via PayPal, direct debit via PayPal or – if offered – "Pay later" via PayPal, we will pass on your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") as part of the payment processing. The transfer takes place in accordance with Art. 6 Para. 1 lit. b DSGVO and only insofar as this is necessary for payment processing.
PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or – if offered - "Pay later" via PayPal. For this purpose, your payment data may be processed in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of PayPal's legitimate interest in determining your solvency. The result of the credit check in terms of the statistical probability of default uses PayPal for the purpose of deciding on the provision of the respective payment method. The credit information can contain probability values (so-called score values). As far as score values are included in the result of the credit check, they are based on a scientifically recognized mathematical-statistical procedure. Address data, among other things, but not exclusively, are included in the calculation of the score values. You can object to this processing of your data object at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for contractual payment processing.
https://www.ratepay.com/legal-payment-creditagencies/
When using the payment method of a local third-party provider, your payment data will first be processed in accordance with Art. 6 para. 1 lit. b DSGVO is passed on to PayPal. Depending on your selection of an available local payment method, PayPal will then transmit your payment data to carry out the payment in accordance with Art. 6 para. 1 lit. b DSGVO to the corresponding provider:
- Sofort (SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany)
- Ideal (Currence Holding BV, Beethovenstraat 300 Amsterdam, The Netherlands)
- giropay (Paydirekt GmbH, Stephanstr. 14-16, 60313 Frankfurt am Main, Germany
- bancontact (Bancontact Payconiq Company, Rue d'Arlon 82, 1040 Brussels, Belgium)
- blik (Polski Standard Płatności sp. z O.O., ul. Czerniakowska 87A, 00-718 Warsaw, Poland)
- eps (PSA Payment Services Austria GmbH, Handelskai 92, Gate 2
1200 Vienna, Austria)
- MyBank (PRETA S.A.S, 40 Rue de Courcelles, F-75008 Paris, France)
- Przelewy24 (PayPro SA, Kanclerska 15A, 60-326 Poznań, Poland)
https://www.paypal.com/en/webapps/mpp/amongst others/privacy-full
- Shopify Payments
https://www.shopify.com/legal/privacy.
https://stripe.com/en/privacy
- IMMEDIATELY
https://www.klarna.com/immediately/privacy.

8) Page functionalities

Use of Vimeo videos
Plugins of the video portal Vimeo of Vimeo, LLC, 555 West 18th Street, New York, New York 10011, USA are integrated into our website. When you visit a page of our website that contains such a plugin, your browser establishes a direct connection to the Vimeo servers. The content of the plugin is transmitted by Vimeo directly to your browser and integrated into the page. Through this integration, Vimeo receives the information that your browser has accessed the corresponding page of our Even if you do not have a Vimeo account or are not currently logged in to Vimeo. This information (including your IP address) is transmitted by your browser directly to a Vimeo server in the USA and stored there.
If you are logged in to Vimeo, Vimeo can assign the visit to our website directly to your Vimeo account. If you interact with the plugins (such as pressing the start button of a video), this information is also transmitted directly to a Vimeo server and stored there.
If you do not want Vimeo to assign the data collected via our website directly to your Vimeo account, you must log out of Vimeo before visiting our website.
https://vimeo.com/privacy
For videos from Vimeo that are integrated on our site, the tracking tool Google Analytics of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland, is automatically integrated. This is Vimeo's own tracking, to which we have no access and which cannot be influenced by our side. Google Analytics uses so-called "cookies" for tracking, these are text files that are stored on your computer and an analysis allow you to use the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server and stored there, which may also result in a transmission to the servers of Google LLC. coming to the USA.
All processing described above, in particular the reading of information on the terminal device used via the tracking pixel, will only be carried out if you have informed us in accordance with Art. 6 para. 1 lit. a DSGVO have given their express consent to this. Without this consent, Vimeo videos will not be used during your visit to the site.
You can revoke your consent at any time with effect for the future. In order to exercise your revocation, please deactivate this service in the "cookie consent tool" provided on the website via alternative options communicated to you on the website.

9) Tools and Miscellaneous

Cookie Consent Tool

This website uses a so-called "cookie consent tool" to obtain effective user consents for cookies and cookie-based applications that require consent. The "Cookie Consent Tool" is displayed to users when a page is accessed in the form of an interactive user interface, on which consent can be given for certain cookies and / or cookie-based applications by ticking the box. By using the tool, all cookies / services that require consent are only used then loaded when the respective user gives corresponding consents by ticking the appropriate box. This ensures that such cookies are only set on the user's respective terminal device if consent has been given.
The tool uses technically necessary cookies to store your cookie preferences. In principle, personal user data is not processed here.
If, in individual cases, personal data (such as the IP address) is processed for the purpose of storing, assigning or logging cookie settings, this is done in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of our legitimate interest in a legally compliant, user-specific and user-friendly consent management for cookies and thus in a legally compliant design of our website.
Furthermore, the legal basis for the processing is Art. 6 para. 1 lit. c GDPR. As the person responsible, we are subject to the legal obligation to make the use of technically unnecessary cookies dependent on the respective user consent.
Further information on the operator and the setting options of the cookie consent tool can be found directly in the corresponding user interface on our website.

10) Rights of the data subject

10.1The applicable data protection law grants you the following data subject rights (information and intervention rights) to the person responsible with regard to the processing of your personal data, whereby reference is made to the cited legal basis for the respective exercise requirements:

• Right to information according to Art. 15 GDPR;
• Right to rectification in accordance with Art. 16 GDPR;
• Right to erasure in accordance with Art. 17 GDPR;
• Right to restriction of processing in accordance with Art. 18 GDPR;
• Right to information in accordance with Art. 19 GDPR;
• Right to data portability in accordance with Art. 20 GDPR;
• Right to revoke consent given in accordance with Art. 7 Para. 3 GDPR;
• Right to lodge a complaint in accordance with Art. 77 GDPR.

10.2RIGHT OF OBJECTION

IF WE PROCESS YOUR PERSONAL DATA IN THE CONTEXT OF A BALANCING OF INTERESTS BASED ON OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION.
IF YOU EXERCISE YOUR RIGHT OF OBJECTION, WE WILL TERMINATE THE PROCESSING OF THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO FURTHER PROCESSING IF WE CAN PROVE COMPELLING REASONS WORTHY OF PROTECTION FOR THE PROCESSING THAT OUTWEIGH YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FUNDAMENTAL FREEDOMS, OR IF THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS.

IF WE PROCESS YOUR PERSONAL DATA FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING. YOU CAN EXERCISE THE OBJECTION AS DESCRIBED ABOVE.

IF YOU MAKE USE OF YOUR RIGHT OF OBJECTION, WE WILL TERMINATE THE PROCESSING OF THE DATA CONCERNED FOR DIRECT ADVERTISING PURPOSES.

11) Duration of storage of personal data

The duration of the storage of personal data is determined on the basis of the respective legal basis, the purpose of processing and – if relevant – additionally on the basis of the respective legal retention period (e.g. commercial and tax retention periods).

When processing personal data on the basis of express consent pursuant to Art. 6 para. 1 lit. a DSGVO, this data will be stored until the data subject revokes his consent.

There are legal retention periods for data that are processed in the context of legal or similar obligations on the basis of Art. 6 para. 1 lit. b DSGVO, these data will be routinely deleted after the expiry of the retention periods, provided that they are no longer necessary for the fulfillment of the contract or the initiation of a contract and / or there is no longer a legitimate interest on our part in the further storage.

When processing personal data on the basis of Art. 6 para. 1 lit. f DSGVO, these data will be stored until the data subject has exercised his right of objection in accordance with Art. 21 para. 1 DSGVO, unless we can prove compelling reasons worthy of protection for the processing that outweigh the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims.

When processing personal data for the purpose of direct advertising on the basis of Art. 6 para. 1 lit. f DSGVO, these data will be stored until the data subject has exercised his right of objection in accordance with Art. 21 para. 2 DSGVO.

Unless otherwise stated in the other information in this declaration on specific processing situations, stored personal data will otherwise be deleted when they are no longer necessary for the purposes for which they were collected or otherwise processed.