I take my photos and product images as precisely as possible. All photos of my work—which serve as the basis for fine art prints, canvas prints, and all products such as T-shirts and more—are taken by a professional photographer. I also take the close-up photos to showcase my original artworks. To show how the images look in a room, I sometimes use AI to give you a better idea of what each image will look like. For T-shirts and other items, I sometimes edit the photos of my artwork.

Please keep in mind that color representation may vary from device to device. It’s best to view the images on different devices. That way, you’ll get a sense of the full color spectrum. 

Thank you for your understanding.

 

Return Policy for Fine Art Prints, Canvas Prints, Postcards, T-Shirts, and More

• My prints and products usually reach my customers in perfect condition. However, if you ever receive a defective or damaged print or product, it will be replaced as soon as possible.
• Please take photos of the damage or defect and contact me. You can find my contact information here.
• I will not consider complaints sent to me more than 48 hours after delivery.
• You have a 14-day right to return items starting from the delivery date.
• Please use this right wisely. I run a small business, and returns mean
• Please use it wisely. I run a small business, and returns mean that I’m left to cover part of the costs. Therefore, please only order if you truly want the item in your life.
• The purchase amount will be refunded to you via the same payment method after I have received the returned merchandise or no later than 14 days thereafter.
• The customer is responsible for the return shipping costs. This does not affect my legal rights under the regulations governing distance selling.
  

Return Policy for Original Artworks

You may return your artwork within 14 days.

If you wish to return the painting you purchased for valid reasons, we can arrange for a return. This is subject to the package being sealed as it was delivered and the painting being in its original condition.

The customer is responsible for the full cost of the return shipping.

Hopefully, this will never happen—a damaged package

If you have received a damaged package, please take photos, keep the package, and contact me immediately to request a return.

As soon as I receive the photos of the damage, we will work together to resolve the issue. Claims made more than 48 hours after delivery cannot be accepted.

In the event of a claim, please send me a message at hello@claudiapollack.com. If the claim is accepted, I will send you